IT Supervisor Contract Job

• Follow instructions and guidelines from the IT department head to ensure IT devices and software are installed properly and issues are escalated accordingly.
• Assist in supervising the IT team to provide IT support work to the whole school system and IT devices and equipment.
• Assist with tasks as assigned by the manager in collaboration with other departments to assess IT needs and provide IT technical support for projects.
• Coordinate the installation, configuration, and maintenance of hardware and software systems.
• Perform first-level Installation, support, and upgrade computer components and software and other related IT device maintenance.
• Assist in installing and configuring hardware on Cisco switch, WiFi, add user to the domain and Active Directory, server appliances, PBX, IP phone, and printer server.
• First-level troubleshooting and setting up network infrastructure in LAN and WAN.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, and assessing the impact of issues.
• Perform regular backup operations and implement appropriate processes for data protection and failover procedures.
• Liaise with vendor service and providers for procurement and maintenance of IT resources.
• Support IT functions for various school events and plans.
• Responsible for the client maintenance, configuration, and reliable operation of computer systems, network and their distribution and assisting with server checks.
• Assist in controlling inventory update and movement.
• Help desk support on Google Workspace and Google Apps such as Gmail, Meet, Classroom, and Drive.
• Report to IT Manager.

• Bachelor in Information Technology/Computer Science, System Administration, or a closely related field, or equivalent experience required.
• Ability to lead a team and ensure that the job is completed smoothly.
• At least 3 to 4 years of network administration or system administration experience
• System administration and IT certifications in Cisco, Microsoft, or other network-related fields are a plus.
• Able to perform switch configuration, wifi adoption and LAN management.
• Working basic knowledge of Active Directory, User policy and virtualization, VMWare, LAN/WAN networks
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Good in English communication, both speaking and writing
• Be a team player and can-do attitude

Working Condition:

• Working hours: 7:30 am – 4:30pm (Mon-Fri), (Saturday half day)
• Public Holiday (Fully follow to labor law)
• 18 Annual Leaves, 30 Sick Leaves, Compassionate Leave, Marriage Leave
• Insurance/ NSSF (Health & Accident)
• Yearly Increment (Performance satisfactory)